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The Careful app: your digital assistant for health and care

Living a healthier life is not always easy. Therefore, we are here to assist you with convenient services related to health. And if you do need care, you can efficiently manage your healthcare affairs quickly and easily through our app. Whether it's for yourself or for others covered by your policy.

Here is what you can do with the Careful app:

1. Submit a bill quickly and easily
   • You can file claims by uploading a photo or PDF of your bill
   • All your submitted bills are neatly organized in one overview
2. View your healthcare costs and pay a bill instantly
   • Review healthcare costs on the invoice or for services received
   • Easily pay bills with iDEAL
   • Option to pay a bill in installments
3. View personal reimbursements and find healthcare providers
   • See how much reimbursement you are still entitled to this year, for example, for physiotherapy or dental care
   • Easily find a contracted healthcare provider near you
4. Access all essential documents from your health insurance
   • Your personal healthcare card and policy details always at your fingertips
5. And even more benefits
   • Safely and quickly log in to My Careful using the scanner
   • Check how much deductible you have remaining
   • Convenient services for managing your health and healthcare effectively
   • FAQs neatly compiled for quick reference

Also useful for dependents:

If you are covered under someone else's policy, you are considered a 'dependent.' Even as a dependent, you can download and use the app. However, you will not have a mailbox or receive bills from us. Those will be received by the main policyholder. Curious about all the features of the app? Download it now and explore!

Only need to register once:

If you have your DigiD details ready, you can install the app in just 4 steps:

1. Download the app
2. Read the terms and conditions
3. Login with DigiD (only required the first time)
4. Create a personal 5-character PIN code

Afterward, you can access the app using your personalized PIN code, Touch ID, or Face ID.

Share your tips with us:

We are constantly working to enhance our app. Therefore, your feedback as a user is highly valuable to us. If you see areas for improvement, we would appreciate hearing from you. You can share your tips with us via the feedback form within the app.